What is sales after service policy?

Ans: Customer service is the provision of service to customers before, during and after a purchase. The importance of customer service may vary by product or service, industry and customers. A customer service experience can change the entire perception a customer has of the organization.

What is Russian Bruter Technology ?

Ans: Russian Bruter Technology is commonly uses Diamond Ceramic wheel that is built from Synthetic Diamond Powder with high pressured Ceramic Bond. It is commonly water based grinding wheel that it keeps your diamond cool and rescue diamond nano crystal to grind diamond. This technology also combines CNC (computer numerical control) Technology to travel anything in particular bounds. So the CNC system is known is for precision so it can yield better results

What is product warranty policy ?

Ans: NC Tools warrants this product to be free from defects in materials and workmanship under normal use for one year from purchase. All implied warranties and conditions (including any implied warranty of merchantability or fitness for a particular purpose) are disclaimed as to the product. Your exclusive remedy for breach of warranty will be the repair or replacement of this product or a refund of the purchase price at our discretion. In no event will NC Tools. or its directors, officers, employees, or affiliates be liable to you for any consequential, incidental or indirect damages (including damages for loss of business, profits, business interruption, and the like), whether foreseeable or unforeseeable, arising out of the use or inability to use the product, regardless of the basis of the claim and even if NC Tools. representative has been advised of the possibility of such damages.

What is Bruting?

Ans: In former days, bruting was mainly performed in a process with loose abrasive grit, originating from rubbing diamonds against each other or against a diamond tool, as to present sharp cutting edges. However this frequently leads to fractures (“beard” and “gletses”) and chipping at the edges of the working surface. Working diamond with fixed abrasive grit has been limited to polishing in the soft crystal direction. As the abrasive is firmly bonded in the tool, it tends to become blunt. Working in the hard crystal direction shows a substantial, up til 100 times, lower Material Removal Rate (MRR).